United Airlines has been plagued by nationwide computer issues that’s forcing the airline to issue handwritten notes to travelers.
United confirmed the glitch on Tuesday afternoon, saying via Twitter: ‘We have a network outage & are working to get systems back online. We’ll update soon.’
Passengers took their frustrations to social networking sites, with some saying boarding passes are being hand-written by United employees.
Written up: Passengers took their frustrations to social networking sites, with some saying boarding passes are being hand-written by United employees
The grounded flights to its hubs in San Francisco, Houston, and Newark, New Jersey, earlier on Tuesday.
Planes were taking off again by about 4:30pm Central time. Long lines and residual delays, however, are expected into the evening.
United’s website was also down, as the airline struggled to solve the problems and minimize any impact to its operations.
FlightAware reported that the issues affected ticketing, reservations and flight check-ins.
United said it would not charge the usual change fees for passengers on affected flights who want to cancel or rebook their tickets, and apologized for the disruption.
United Continental Holdings Inc. has been battling computer glitches since it combined some of its major computer systems in March.
United and Continental merged in 2010.