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Urgent-MD: Setting Standards Of Excellence In Patient Care

By Rochelle Maruch Miller

Urgent-MD knows how important time is to you. When you have a medical problem that needs to be taken care of immediately, you can’t wait. Should you or a loved one get sick or injured, you can avoid experiencing the long wait in an overcrowded hospital emergency room if the illness or injury isn’t life-threatening.

Urgent-MD affords patients outstanding comprehensive health services in two state-of-the-art facilities. Their urgent-care team of doctors and other medical professionals is dedicated to providing high-quality, compassionate care for an array of urgent, non-life-threatening medical symptoms that require same-day or next-day evaluation and treatment. Raising medical care to the next level, Urgent-MD affords patients the alternative to the impersonal, often expensive visits to hospital emergency rooms or waiting to schedule an appointment with your primary-care physician. You don’t need a referral or an appointment, and Urgent-MD accepts most medical plans.

“We are giving people a major choice in medicine,” said Dr. Robert van Amerongen, medical director of Urgent-MD. With two convenient Five Towns locations—1220 Peninsula Boulevard in Hewlett and 380 Rockaway Turnpike in Cedarhurst, which celebrated its eagerly anticipated opening on Monday—Urgent-MD is dedicated to keeping Five Towns residents in the very best of health. Residents of Kew Gardens Hills and its environs will soon be able to avail themselves of Urgent-MD’s signature patient care and service with the opening of a third state-of-the-art urgent-care facility at 69-40 Main Street.

Inspiring in his endeavors for the greater good, Dr. van Amerongen brings decades of experience and expertise as director of the pediatric emergency service at New York Methodist Hospital in Brooklyn, as volunteer EMS physician for Chevra Hatzalah Ambulance Corps, and as medical director of Chai Lifeline/Camp Simcha Special. He also brings his passion for urgent care as a proven model of appropriate and affordable medical care in the 21st century.

“Our goal is to be a community resource,” says Dr. van Amerongen. “As a physician working in emergency medicine, I realized that many of the patients were not in life-threatening situations and did not need emergency care, but had come because they had nowhere else to go. Within our area, especially as a result of the recent closings of Peninsula Hospital Center and Long Beach Medical Center, emergency departments are overcrowded with patients. I am seeing this in my emergency department in Brooklyn, as well. At Urgent-MD, we have established strong relationships with the local hospitals and we are honored to be able to provide consumer-friendly service within our own community.”

He adds, “I have a vision where patients have a ‘Wow! experience.’ We train our staff in customer satisfaction. The community we have here on the South Shore is very health-savvy. At Urgent-MD Family Care, we treat every patient with style, speed, and compassion in our conveniently located, state-of-the-art facilities.”

Chances are you or a loved one has experienced an acute illness or injury. We have all comforted our precious little ones through many a fever and sore throat. Perhaps you have lacerated a finger cutting vegetables on a Thursday night or tended to a broken ankle. While none of the aforementioned situations can be described as life-threatening emergencies, they require urgent attention. Consider the possibility of the situation occurring during the evening or weekend, at a time when your primary physician’s office is closed. Consider, as well, the possibility of you or a family member requiring services such as IV, X-ray, or stitches that your physician does not provide.

Under these circumstances, your options are limited, at best. You can either proceed to the emergency room, or wait until your physician’s office reopens (hardly a recommended course of action when urgent care is necessary). Should you opt for the emergency room, be prepared for a long and often unpleasant wait. By nature, hospital emergency departments are busy, noisy, and often overcrowded with priority rightfully given to life-threatening situations.

Which is precisely why Urgent-MD was established, to give the Five Towns community a superb state-of-the-art facility where we are afforded quality “one-stop medical shopping.” A doctor is on duty at all times. They provide timely, appropriate, and affordable service for both adult and pediatric patients on a walk-in, no-appointment basis with minimal wait time. Among the procedures that are commonly performed in urgent care centers are rapid strep test, flu testing, mono testing, urinalysis, stitches, X-rays, and casting and splinting. Urgent-MD has its own on-site lab and minimal-radiation digital X-ray, and every X-ray is read by a board-certified radiologist.

“What distinguishes us from everybody else is our exemplary service,” Dr. van Amerongen explains. “We want the place to look different and for the service to be outstanding. We provide optimum patient care and clean, courteous service. It’s all very exciting for us. We want to be fast with fast things and slow with slow things. We go that extra mile for our patients. We exist to serve you.”

Providing unparalleled patient care and superb service to all, Urgent-MD is sensitive to the special needs of our community. Shabbos-observant patients may rest assured that Urgent-MD is Shabbos-friendly—Shabbos and yom tov restrictions are respected and accommodated.

Both Five Towns offices are conveniently located; the Hewlett location is adjacent to CVS with ample parking available. For late-night prescriptions, a CVS pharmacy is within five minutes. Opening the new Cedarhurst office was a dream brought to fruition. “We had our eyes on that site for a while,” says Dr. van Amerongen, and with good reason. Featuring the cutting-edge technology, exemplary service, and stellar experience that has become Urgent-MD’s hallmark, the new location is just minutes away from the homes of Five Towns residents.

Trust Urgent-MD to keep you and your family healthy. Most major insurance plans accepted. For further information, please call 516-4-URGENT or visit v

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Posted by on February 13, 2014. Filed under In This Week's Edition. You can follow any responses to this entry through the RSS 2.0. Both comments and pings are currently closed.